The Impact of AI-Generated Marketing on Consumer Outcomes: Exploring the Role of Social Psychological Distance and Technology Familiarity

Abstract/Description

This research paper delves into in-depth role of emerging AI-generated marketing content by showcasing its ability to influence customer outcomes such as the intention to follow a brand, perceived personalization and perceived commercialization. This research utilizes a quantitative approach, employing a structured questionnaire to gather data. The sample includes individuals who consume AI-generated content on their social media platforms. The findings reveal that AI-generated marketing has a significantly positive impact on customer outcomes. The study aims to contribute to the understanding of AI-generated content and its impact on intention to follow a brand, perceived personalization and perceived commercialization and lay the foundation for future research in this rapidly evolving digital marketplace.

Track

Marketing

Session Number/Theme

1C: Marketing

Session Chair

Prof. Dr. Muqqadas Rehman ; Dr. Amber Gul Rashid

Start Date/Time

30-5-2024 1:50 PM

End Date/Time

30-5-2024 3:20 PM

Location

MCS-5, AMAN-CED Building

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May 30th, 1:50 PM May 30th, 3:20 PM

The Impact of AI-Generated Marketing on Consumer Outcomes: Exploring the Role of Social Psychological Distance and Technology Familiarity

MCS-5, AMAN-CED Building

This research paper delves into in-depth role of emerging AI-generated marketing content by showcasing its ability to influence customer outcomes such as the intention to follow a brand, perceived personalization and perceived commercialization. This research utilizes a quantitative approach, employing a structured questionnaire to gather data. The sample includes individuals who consume AI-generated content on their social media platforms. The findings reveal that AI-generated marketing has a significantly positive impact on customer outcomes. The study aims to contribute to the understanding of AI-generated content and its impact on intention to follow a brand, perceived personalization and perceived commercialization and lay the foundation for future research in this rapidly evolving digital marketplace.