The Impact of Artificial Intelligence on Human Resources Practices in SMEs at Pakistan

Abstract/Description

SMES are under pressure to reinvent and renew themselves as a result of social changes, environment turbulences and emerging information technologies. In this connection, the use of artificial intelligence technology is becoming more popular in Small, Medium and Large organizations. This study seeks to examine and investigate the impact of artificial intelligence (AI) on human resources (HR) practices in SMEs.thus a mixed-method approach was applied for this study. The study questions were examined and tested using a mixed-method strategy. For each of the two study designs, semi-structured interviews and surveys were performed, respectively. Personnel in HR and AI were asked to participate in this study as sample participants.

The software PLS-SEM was used to analyze the data and thematic analysis subsequently.

The variables, the planned training process, tactical performance appraisal effective HR practices and Artificial intelligence integration were positive and had substantial effect. Further Ease of use had a negative and negligible moderating effect on the integration of AI and effective HR practices. In order to move HR operations into the digital age, artificial intelligence is crucial. There is the need of invest on training and development to implement the AI in SMEs

Track

Management

Session Number/Theme

2B: Management

Session Chair

Dr. Ather Akhlaq ; Dr. Kamran Mumtaz

Start Date/Time

30-5-2024 3:25 PM

End Date/Time

30-5-2024 4:55 PM

Location

MCS – 4 AMAN CED Building

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May 30th, 3:25 PM May 30th, 4:55 PM

The Impact of Artificial Intelligence on Human Resources Practices in SMEs at Pakistan

MCS – 4 AMAN CED Building

SMES are under pressure to reinvent and renew themselves as a result of social changes, environment turbulences and emerging information technologies. In this connection, the use of artificial intelligence technology is becoming more popular in Small, Medium and Large organizations. This study seeks to examine and investigate the impact of artificial intelligence (AI) on human resources (HR) practices in SMEs.thus a mixed-method approach was applied for this study. The study questions were examined and tested using a mixed-method strategy. For each of the two study designs, semi-structured interviews and surveys were performed, respectively. Personnel in HR and AI were asked to participate in this study as sample participants.

The software PLS-SEM was used to analyze the data and thematic analysis subsequently.

The variables, the planned training process, tactical performance appraisal effective HR practices and Artificial intelligence integration were positive and had substantial effect. Further Ease of use had a negative and negligible moderating effect on the integration of AI and effective HR practices. In order to move HR operations into the digital age, artificial intelligence is crucial. There is the need of invest on training and development to implement the AI in SMEs