CHAM-DOR ; The Case of Pink Eye Epidemic and Eye Health Care Service in Balochistan
Abstract/Description
The case study examines the [1]Pink Eye epidemic in Balochistan last year. The main issue addressed in the case study is how data driven decision making while utilizing modern means of communication and connectivity can aid in better service quality and management decision making. The case study deploys the phenomenological study method dependent of the 15 key informant interviews. The data is analyzed with the help of QDA miner lite , with the development of code tree and word cloud the key codes under the themes have been identified. There are three key themes; the first one is the digitalization impact, the digitalization barriers and digitalization facilitation. The digitalization impact is dependent on the service quality and Management styles; the digitalization barriers Individual, infrastructural and cultural have more visibility than that of the economic barrier codes. The last theme that is associated as the digitalization facilitation, the key code was the internalization of respondents that data driven decision making is the essential for survival. This case study provides an engaging means to highlight the importance of data driven decision making in the health care industry specially in the province that is least developed and has sporadic population to cater.
[1] Pink eye refers to Viral Conjunctivitis
Keywords
Phenomenological case study, Digitalization, AI tools, Data driven decision making, Health Care Services
Track
Management
Session Number/Theme
2B: Management
Session Chair
Dr. Ather Akhlaq ; Dr. Kamran Mumtaz
Start Date/Time
30-5-2024 3:25 PM
End Date/Time
30-5-2024 4:55 PM
Location
MCS – 4 AMAN CED Building
Recommended Citation
Raisani, S., & Aziz, R. (2024). CHAM-DOR ; The Case of Pink Eye Epidemic and Eye Health Care Service in Balochistan. 3rd IBA SBS International Conference 2024. Retrieved from https://ir.iba.edu.pk/sbsic/2024/program/22
COinS
CHAM-DOR ; The Case of Pink Eye Epidemic and Eye Health Care Service in Balochistan
MCS – 4 AMAN CED Building
The case study examines the [1]Pink Eye epidemic in Balochistan last year. The main issue addressed in the case study is how data driven decision making while utilizing modern means of communication and connectivity can aid in better service quality and management decision making. The case study deploys the phenomenological study method dependent of the 15 key informant interviews. The data is analyzed with the help of QDA miner lite , with the development of code tree and word cloud the key codes under the themes have been identified. There are three key themes; the first one is the digitalization impact, the digitalization barriers and digitalization facilitation. The digitalization impact is dependent on the service quality and Management styles; the digitalization barriers Individual, infrastructural and cultural have more visibility than that of the economic barrier codes. The last theme that is associated as the digitalization facilitation, the key code was the internalization of respondents that data driven decision making is the essential for survival. This case study provides an engaging means to highlight the importance of data driven decision making in the health care industry specially in the province that is least developed and has sporadic population to cater.
[1] Pink eye refers to Viral Conjunctivitis
