Understanding The Readiness of SMEs In Adopting AI in SMM: A Study on B2B Companies In Karachi

Presenter(s)/Author(s)

Erum Zaidi, SZABISTFollow

Abstract/Description

The growth of SMM and technology related to the digital marketing domain with Artificial Intelligence has motivated extensive research. This working paper intends to understand the acceptability and level of awareness of the adoption of SMM with AI by SMEs. The phenomenon needs to be studied as it is in the exploratory phase particularly the B2B sector where the literature in the Pakistani context is scant, hence phenomenology study directs the research methodology. The innovation diffusion theory will be used as an underpinning theory to understand the nuances of the SMEs in readiness to adopt AI-embedded SMM for their marketing purposes.

Track

Marketing

Session Number/Theme

1C: Marketing

Session Chair

Prof. Dr. Muqqadas Rehman ; Dr. Amber Gul Rashid

Start Date/Time

30-5-2024 1:50 PM

End Date/Time

30-5-2024 3:20 PM

Location

MCS-5, AMAN-CED Building

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May 30th, 1:50 PM May 30th, 3:20 PM

Understanding The Readiness of SMEs In Adopting AI in SMM: A Study on B2B Companies In Karachi

MCS-5, AMAN-CED Building

The growth of SMM and technology related to the digital marketing domain with Artificial Intelligence has motivated extensive research. This working paper intends to understand the acceptability and level of awareness of the adoption of SMM with AI by SMEs. The phenomenon needs to be studied as it is in the exploratory phase particularly the B2B sector where the literature in the Pakistani context is scant, hence phenomenology study directs the research methodology. The innovation diffusion theory will be used as an underpinning theory to understand the nuances of the SMEs in readiness to adopt AI-embedded SMM for their marketing purposes.