Degree

Master of Science in Management

Faculty / School

School of Business Studies (SBS)

Department

Department of Management

Date of Submission

Summer 2024-7-31

Supervisor

Dr. Nyla Aleem Ansari, Assistant Professor, Department of Management

Committee Member 1

Dr. Amer Awan, Assistant Professor, Department of Management

Committee Member 2

Dr. Ashar Saleem, Assistant Professor, Department of Management

Committee Member 3

Dr. Muhammad Ayaz, Assistant Professor, Department of Management

Project Type

MS Management Research Project

Access Type

Restricted Access

Keywords

Employee well-being, momentary recovery, internal recovery, sustainability, micro work-breaks

Abstract

This study investigated the perspective of managers regarding short informal breaks taken by employees during the workday through a qualitative inquiry. Recognizing the increasing emphasis on employee well-being (Page & Vella-Brodrick, 2008; Sonnentag et al., 2023) and sustainable work systems (Docherty et al., 2002), this research explored how informal breaks are perceived by those in supervisory roles. Through observations coupled with 10 in-depth semi-structured interviews with team leaders leading teams in the banking sector of Pakistan, the study examined the perceived benefits, challenges to taking these breaks, and personal attitudes of managers regarding these informal breaks by employing abductive reasoning (Andrade, 2023). The findings suggest that managers generally view these breaks as beneficial for reducing employee stress and boosting productivity. However, they do have concerns regarding the misuse of these breaks. All this is reflected in team leaders’ own attitudes and behaviors pertaining to these breaks. It can therefore be concluded that managers’ perception of these breaks is multifaceted and is shaped by a diverse range of factors. The insights gained from this research contribute to gaining a deeper understanding of how managerial perceptions influence employees’ breaking-taking decisions.

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