Organizations are made up of people and function through people. Without people organizations cannot exist. The resources of men, money, materials and machines are collected, coordinated and utilized through people. Therefore, we can say that people are the most significant resource of any organization. However globalization has brought in more competition. Now the organizations are on a race to become the market leader and there is high competition for survival. All these factors have brought the employees under fear, sense of insecurity and high stress due to which they become nervous, chronically worried, depressed and emotionally instable. They are easily provoked to anger, unable to relax and may be uncooperative. Emotional intelligence is the only tool that can help a person control emotions, anger and stress. With the emotional intelligence skills we can control emotions like anxiety, low motivation, depression and stress of the employee. This research paper attempts to study the effects of age and gender on the emotional intelligence of a manager and its impact on his or her leadership qualities.
Mobile business, Globalization, Employee motivation, Job stress, Leadership, Emotional intelligence
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Singh, L., & Srivastava, R. (2012). Influence of age and gender on the emotional intelligence of managers. Business Review, 7(1), 128-141. Retrieved from https://ir.iba.edu.pk/businessreview/vol7/iss1/11
April 01, 2021