Abstract
This research study is an attempt to measure Impact of Information Communication Technology (ICT) on Organizational Productivity (Efficiency and Effectiveness); which leads to Organization Performance (∆Cost, ∆Time, and ∆Quality) using IRA Model. Study also explores barriers in ICT Adoption and impact of IT Literate Human Capital on Organizational Productivity. Sample for this research study has been chosen from Higher Educational Sector (HES) of Pakistan. These institutions are located at various geographic locations of Pakistan. Result shows significant relation of ICT adoption on the effectiveness, nonetheless ICT adoption is insignificant on efficiency; however the relationship between the two is positive. Research suggest that ICT adoption needs to be implemented with the intent of maximizing organizational outcome, in a manner that ICT fundamentally improves the Organizational Productivity of the firm, which, in turn will improve Organizational Performance.
Keywords
ICT role and Adoption model (IRA) model, Organization productivity, Organizational performance, Higher education sector (HES), Information communication technology (ICT), Core communicational technologies (CCT), Enterprise computational technologies (ECT), Group Collaboration Technologies (GCT), Organizational efficiency, Organizational effectiveness
DOI
https://doi.org/10.54784/1990-6587.1183
Journal of Economic Literature Subject Codes
L, M, O
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Saleem, I., Masood Qureshi, T., Mustafa, S., & Anwar, F. (2011). Role of information and communicational technologies in perceived organizational performance: An empirical evidence from higher education sector of Pakistan. Business Review, 6(1), 81-94. Retrieved from https://doi.org/10.54784/1990-6587.1183
Published Online
March 02, 2021
COinS
Publication Stage
Published
Article Timeline
Submitted
25-02-2021
Published
01-01-2011
