Author ORCID Identifier
Dr. Faraz Ali Memon
0009-0002-7895-0711
Abstract
This study explored the barriers hindering the adoption of cognitive performance tests in HR practices within Pakistan’s banking sector and developed practical recommendations for enhancing their implementation. A qualitative approach was adopted, and 16 semi-structured interviews were conducted with HR professionals from major banks in large cities. It aims to explore potential barriers to using and incorporating cognitive ability tests in selection practices. The data was later interpreted, and the findings highlighted five key themes. The results revealed factors influencing the rejection of cognitive performance tests in Pakistan's banking sector. It includes cultural factors such as senior management resistance and emphasis on conventional HRM practices. The interviewed HR professionals highlighted the absence of structures and policies to implement cognitive testing in the selection process. Data protection problems, liabilities and concerns about how the test results would be used were also behind the reluctance. The study identifies awareness and education on using cognitive testing as an area that deserves more attention and has to be developed. The banking sector in Pakistan may benefit from using cognitive testing for selection and performance improvement.
Keywords
Cognitive Testing, Employee Performance, HR Practices, Banking Sector of Pakistan.
DOI
10.54784/1990-6587.1710
Journal of Economic Literature Subject Codes
O15, E15
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Memon, F. A., & Memon, U. I. (2025). Investigating the Factors Influencing the Rejection of Cognitive Performance Tests in the Banking sector of Pakistan.. Business Review, 20(1), 59-75. Retrieved from 10.54784/1990-6587.1710
Submitted
January 13, 2025
Revised
April 13, 2025
Accepted
April 28, 2025
Published
May 02, 2025
COinS
Publication Stage
Online First
