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Business Review

Author ORCID Identifier

Aamer Hanif ORCID ID: 0000-0003-2301-8986

Abstract

Emotional intelligence (EI) is an essential part of the many types of intelligences an individual possesses. The outcome of interactions in personal life as well as within the organization depend upon how high or low the Emotional Quotient (EQ) is. Organizations, nowadays, specifically design tests for hiring people with higher EQ since the emotional intelligence of a team member leaves an impact on its performance. The major goal of this research is to investigate the relationship between emotional intelligence and team performance, as well as the impact of employee work status on these two. The research also examines the mediating role of trust among team members on team performance in projects. Responses from 346 participants working for construction projects have been used for analysis. The results showed that emotional intelligence is an important factor in construction projects as it affects team performance in projects while trust mediates the relationship between team emotional intelligence and team performance. Work status plays a moderating role for emotional intelligence and its outcome on project team performance. A limitation of this research is conducting analysis in construction industry only which future studies could be done in different occupational sectors considering various management positions. Additionally, interviews could be conducted for future studies with additional manpower such as daily wagers and contractual employees in the construction sector.

Keywords

Emotional intelligence, Team performance, Trust, Work status, Construction industry, Projects

DOI

https://doi.org/10.54784/1990-6587.1461

Journal of Economic Literature Subject Codes

M10

Creative Commons License

Creative Commons Attribution 4.0 International License
This work is licensed under a Creative Commons Attribution 4.0 International License.

Submitted

February 06, 2022

Published

January 01, 2022

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