Abstract
Knowledge creation within an organization arises from socialization, externalization, combination and internalization of knowledge resources. This paper contributes to the body of knowledge management literature by providing an empirical validation of the knowledge creation process in the context of Pakistani banks. A sample of 346 cases was selected randomly from 50 branches of three knowledge-intensive banks in Karachi. The results confirm the presence of knowledge creation in Pakistani banks and the validation process of the scale was used to measure this. Our findings can help managers develop successful knowledge creation and sharing strategies that utilize tacit and explicit knowledge resources more effectively.
Keywords
Knowledge creation process, Confirmatory factor analysis, Reliability, Convergent validity, Knowledge-intensive bank
DOI
https://doi.org/10.54784/1990-6587.1040
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Memon, S. B., Hussain, W., & Amir, H. (2017). Measuring the knowledge creation process in Pakistani banks: Scale development and validation. Business Review, 12(2), 1-21. Retrieved from https://doi.org/10.54784/1990-6587.1040
Submitted
December 21, 2020
Published
July 01, 2017
COinS
Publication Stage
Published
