Degree

Master of Science in Management

School

School of Business Studies (SBS)

Department

Department of Management

Date of Submission

Summer 2026

Supervisor

Dr. Yasir Mansoor Kundi, Assistant Professor, Department of Management

Submission Type

MS Management Research Project

Document Type

Restricted Access

Keywords

Technostress, Work Engagement, Sleep Quality, Ego Depletion, Daily Diary Study, Multilevel Modelling

Abstract

This research project investigates the relationship between daily technostress of software professionals in Pakistan, work engagement, sleep quality and whether work engagement and sleep quality serially carry the relationship between technostress and depletion from one day to the next. The study suggests a day level serial model between technostress, work engagement, sleep quality, and ego depletion, as well as a direct path from technostress to ego depletion, based on ego depletion theory. This was carried out using the twelve-day daily diary (experience sampling) design with 61 full time software workers in Karachi, Lahore and Islamabad and 604 daily observations. The hypotheses were tested using a two-level Bayesian path model in Mplus and confirmed by confirmatory factor analysis that there were four distinct constructs: technostress, work engagement, sleep quality, and ego depletion. Interestingly, the same day work engagement was positively (not negatively) correlated with daily technostress. As predicted, the engagement was correlated with improved same night sleep and increased next reported depletion. The path from technostress to ego depletion was partially mediated by the full path from technostress to reduced self-control, which was small but statistically significant, alongside the large and statistically significant direct pathway between technostress and ego depletion. The results indicated that the daily technostress impacts these software professionals' ego depletion primarily via a direct, resource exhaustion pathway and not via the proposed engagement sleep pathway, suggesting that organisations in this industry may be more effective in implementing interventions focused on IT related demands rather than on mainly engagement and/or sleep focused interventions.

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