Master of Business Administration

Faculty / School

School of Business Studies (SBS)


Dr. Yasir Mansoor Kundi, Assistant Professor, Department of Management

Project Coordinator (Internal)

Muhammad Zahid

Project Type

MBA Research Project

Abstract / Summary

This study investigates the antecedents and outcomes of workplace friendships, focusing on four organizational factors' influence on friendship formation. Contrary to initial expectations, only the informal social network significantly affects workplace friendships. Crucially, strong workplace friendships correlate with improved turnover retention, suggesting companies fostering peer relationships can mitigate turnover costs. Encouraging social interaction beyond the office benefits both workforce stability and financial health. HR strategies should prioritize promoting workplace friendships through activities like office parties, fostering stronger bonds that deter employee turnover. While insightful, the study's reliance on quantitative data and limited geographical scope warrant consideration. Future research could explore additional variables, including leadership styles, for a more comprehensive understanding. In conclusion, fostering workplace friendships is crucial for enhancing employee retention, reducing turnover costs, and supporting organizational stability, urging HR departments to actively facilitate their development.

Available for download on Sunday, April 12, 2026