Degree
Master of Business Administration
Faculty / School
School of Business Studies (SBS)
Advisor
Dr. Yasir Mansoor Kundi, Assistant Professor, Department of Management
Project Coordinator (Internal)
Muhammad Zahid
Project Type
MBA Research Project
Keywords
HR, workplace retention, workplace friendships, inclusion climate, social climate, informal social climate, culture of Joy
Abstract / Summary
This study investigates the antecedents and outcomes of workplace friendships, focusing on four organizational factors' influence on friendship formation. Contrary to initial expectations, only the informal social network significantly affects workplace friendships. Crucially, strong workplace friendships correlate with improved turnover retention, suggesting companies fostering peer relationships can mitigate turnover costs. Encouraging social interaction beyond the office benefits both workforce stability and financial health. HR strategies should prioritize promoting workplace friendships through activities like office parties, fostering stronger bonds that deter employee turnover. While insightful, the study's reliance on quantitative data and limited geographical scope warrant consideration. Future research could explore additional variables, including leadership styles, for a more comprehensive understanding. In conclusion, fostering workplace friendships is crucial for enhancing employee retention, reducing turnover costs, and supporting organizational stability, urging HR departments to actively facilitate their development.
Recommended Citation
Balkhi, S., Amir, A. S., Abdullah, M., & Rehman, M. A. (2023). Antecedents and Outcomes of Workplace Friendships (Unpublished graduate research project). Institute of Business Administration, Pakistan. Retrieved from https://ir.iba.edu.pk/research-projects-mba/316
