Should Telenor Pakistan start an outbound sales channel to generate revenue from the call center


Master of Business Administration Executive

Faculty / School

Faculty of Business Administration (FBA)

Year of Award

Spring 2020

Project Type

MBA Executive Research Project

Access Type

Restricted Access


Telecommunication network, Revenue, Financial management

Executive Summary

The report seeks to identify whether the initiation of an outbound call center for sales is viable option for Telenor Pakistan through analyzing past data records, historical anlysis and trend projection. Methodology : The research uses primary data gathered through questionnaires and secondary data gleaned from the already gathered data in Telenor Pakistan database and records for past year.

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