BPO industry stress in job and evaluation of job performance of employees


Muhammad Asad


Master of Business Administration Executive

Faculty / School

Faculty of Business Administration (FBA)

Year of Award

Spring 2020

Project Type

MBA Executive Research Project

Access Type

Restricted Access


Reasons of job stress, Effects of jobs stress

Executive Summary

The purpose of this project is to identify causes of stress and the effect of these causes on the performance of jobs. Methodology: The research methodology is based upon getting information from different employees of BPO sector & questionnaire was designed asking different purpose of stress in jobs, working environment & their suggestions to find any potential improvement to reduce stress level at workplaces.

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