Abstract/Description

This study examines the robustness of corporate character scale (CCS) in hotel industry in Malaysia via parallel analysis of factor analytic methods. A total of 529 respondents were surveyed for the purpose with Shangri-La and Hilton as sample hotels. Principal Axis Factoring and Principal Component Analysis and LISREL 8.8 were used to analyze the scale. Results show four instead of five factors scale and all factors meet necessary validity and reliability requirements.

Session Theme

Parallel Session-Track: Research Methodology

Session Type

Event

Session Chair

Dr. Sara Khan

Start Date

20-12-2016 2:30 PM

End Date

20-12-2016 3:00 PM

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Dec 20th, 2:30 PM Dec 20th, 3:00 PM

Parallel Session: Re-clarification of corporate character scale (Davies et al., 2003) in upscale hotels

This study examines the robustness of corporate character scale (CCS) in hotel industry in Malaysia via parallel analysis of factor analytic methods. A total of 529 respondents were surveyed for the purpose with Shangri-La and Hilton as sample hotels. Principal Axis Factoring and Principal Component Analysis and LISREL 8.8 were used to analyze the scale. Results show four instead of five factors scale and all factors meet necessary validity and reliability requirements.