Degree

BS (Social Sciences & Liberal Arts)

Faculty / School

School of Economics and Social Sciences (SESS)

Department

Department of Social Sciences & Liberal Arts

Date of Award

Spring 2024

Date of Submission

2024-08-26

Advisor

Dr. Ayesha Zia, Assistant Professor, Department of Social Sciences

Committee

Ms. Shumaila Omar, Department of Social Sciences

Project Type

SSLA Culminating Experience

Access Type

Restricted Access

Keywords

ChatGPT, Artificial Intelligence (AI), Faculty Members, Education, Students, Teaching Practices, Academic Performance, Ethical Considerations, Psychological Needs

Abstract

This study explores the multifaceted impact of ChatGPT on higher education. The research investigates four main objectives: exploring variation in perspectives and experiences between students and faculty members, identifying challenges faced by faculty members in teaching and classroom engagement due to students' excessive use of ChatGPT, understanding the psychological needs linked to ChatGPT usage, and examining the ethical considerations surrounding AI in higher education. Employing a qualitative research design, this study uses semi-structured interviews with four students and two faculty members from the Institute of Business Administration's Social Sciences and Liberal Arts program. Convenience sampling was used to recruit participants, with interviews conducted via Zoom, and responses analyzed using thematic analysis. Data collection maintained ethical guidelines, ensuring participant confidentiality and informed consent. The results reveal that students frequently use ChatGPT for its advantages, including improved writing skills and reduced anxiety, though concerns about decreased engagement and reliance are considered. Faculty members, conversely, express concerns about the impact of ChatGPT on teaching effectiveness, academic integrity, and the necessity for modified assessment methods. Both groups recognize ChatGPT's potential benefits and challenges, highlighting the need for innovative teaching strategies and policies to effectively integrate AI in education while maintaining academic standards. The study contributes to understanding how AI tools like ChatGPT shape educational experiences and offers insights for developing strategies to optimize their use in educational settings. Despite the study's contributions, there are a few limitations. Four students and two faculty members from a single university program make up the small sample size, which might not accurately reflect the wide range of viewpoints seen in other educational settings. The quality and depth of the data may have been compromised by convenience sampling, technological limitations during online interviews, language barriers, and brief interview times. Strict confidentiality protocols and researcher bias may also impact the results. To improve the representativeness and validity of the findings, future research should address these constraints by employing mixed-method approaches, adding a bigger, more diverse sample, and improving data collection methodologies.

Pages

59

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