Degree
Master of Science in Islamic Banking & Finance
Department
Department of Finance
Faculty/ School
School of Business Studies (SBS)
Date of Submission
Spring 2024
Supervisor
Dr. Fawad Ahmed, Assistant Professor, Department of Finance, Institute of Business Administration (IBA), Karachi
Abstract
Purpose – The objective of this research is to introduce and scrutinize a theoretical framework that investigates the impact of Islamic Financial Training on the turnover intentions among bank staff. Specifically, the study specifically evaluates:
a) The influence of training on employees’ work engagement and their inclination to leave the organization.
b) The role of work engagement as an intermediary in the relationship between training and employees’ intention to quit.
c) The effect of training on worker empowerment and their subsequent turnover intents.
d) The function of empowerment in mediating the association among the training provided and the turnover intents of employees.
The research design and methodology involved conducting an online survey to collect responses from 120 employees at Islamic banks in Pakistan. The researchers utilized Confirmatory Factor Analysis and Process Equation Modeling to analyze the a forementioned relationships.
Findings – Islamic Finance Training has increase bank employees’ work engagement& Empowerment, while Islamic Finance Training plays vital role to reduce employee turnover intension. Work engagement does not mediate the relationships of Islamic Finance Training to turnover intention. Empowerment does not moderate the relationship between Islamic Finance Training on Employee Turnover.
Originality/value – This study explores the relationship between Islamic Finance Training and the intention to leave the job, a topic that has not been extensively studied empirically among banking personnel. It sheds light on the mechanisms that connect Islamic Finance Training with the desire to leave, emphasizing the modifying roles of Empowerment and Work Engagement. Additionally, the research is distinctive as it utilizes data collected from Pakistani bank employees, a demographic that has been largely overlooked in existing service industry research.
Document Type
Restricted Access
Submission Type
Research Project
Recommended Citation
Umyani, M. M. (2024). Exploring the Impact of Islamic Banking Literacy on IBI Employee Turnover (Unpublished graduate research project). Institute of Business Administration, Pakistan. Retrieved from https://ir.iba.edu.pk/etd-ms-ibf/35
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