Mahad Barlas


Master of Science in Computer Science


Department of Computer Science

Faculty / School

Faculty of Computer Sciences (FCS)

Date of Submission



Waqas Mahmood, Visiting Faculty, Department of Computer Science

Document type

MSCS Survey Report


Ever since the e-commerce industry has been. introduced, it has always witnessed continuous growth because of its unmatchable potential in all forms of markets. However, some cultures welcomed e-commerce and transformed their lifestyles according to it while other cultures still show some reluctance upon depending on this industry. There are multipIe trust related reasons behind this reluctance which are elaborated in the subsequent sections of this survey. Some of the big giants in this industry like Amazon, Alibaba, eBay, Lazada, and Flipkart used different technology stack and made such processes to stabilize their products which eventually helped them gain customer confidence. Since they all believe that to survive in an e-commerce industry they need to invest heavily into the technology and R&D as technology is the backbone of such businesses. The Blockchain technology provides such an architecture which has the potential to be integrated to deal with the problems which are encountered by the e-commerce industry. Since it has the capability to integrate each and every merchant, customer, and vendorseller on one network so the need for having standalone systems for managing sellers, customers and inventory would no longer be required. Additionally, the merchants would now be able to focus more on their storefronts rather than deviating their efforts to develop acquire other systems like CRM, vendor management systems and operations management systems. All the aforementioned actors, would. be enrolled in the Blockchain network and would be a part of the smart contract. J Moreover, a regulatory body would be introduced which would monitor the whole industry to provide a seamless experience to the end customers.

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