Understanding the Daily Effects of Workplace Ostracism on Work Engagement among Non-Standard Employees: A Quantitative Diary Study

Abstract/Description

This study adopts a quantitative daily diary approach to explore how workplace ostracism influences next-day work engagement among employees hired on project-based or third-party contracts. Specifically, the study investigates the mediating effects of emotional dissonance and daily personal resources. Results demonstrate that daily experiences of social exclusion significantly elevate emotional dissonance, which subsequently leads to the drainage of emotional and physical resources. This depletion ultimately impairs employees' capacity to engage effectively with work the following day. By focusing on day-level dynamics, this research sheds light on a critical resource depletion mechanism through which subtle exclusionary behaviors can undermine motivation and productivity in a vulnerable workforce segment.

Keywords

Workplace Ostracism, Non-Standard Employees, Conservation of Resources Theory, Emotional Dissonance, Work Engagement, Daily Diary Study.

Track

Management

Session Number/Theme

Management - Session I

Start Date/Time

13-6-2025 4:10 PM

End Date/Time

13-6-2025 5:30 PM

Location

MCC – 11 AMAN CED Building

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Jun 13th, 4:10 PM Jun 13th, 5:30 PM

Understanding the Daily Effects of Workplace Ostracism on Work Engagement among Non-Standard Employees: A Quantitative Diary Study

MCC – 11 AMAN CED Building

This study adopts a quantitative daily diary approach to explore how workplace ostracism influences next-day work engagement among employees hired on project-based or third-party contracts. Specifically, the study investigates the mediating effects of emotional dissonance and daily personal resources. Results demonstrate that daily experiences of social exclusion significantly elevate emotional dissonance, which subsequently leads to the drainage of emotional and physical resources. This depletion ultimately impairs employees' capacity to engage effectively with work the following day. By focusing on day-level dynamics, this research sheds light on a critical resource depletion mechanism through which subtle exclusionary behaviors can undermine motivation and productivity in a vulnerable workforce segment.