Navigating Group Dynamics and Conflict Resolution: The Capstone Project Dilemma
Abstract/Description
In this case, students examine the complexities of group dynamics and conflict resolution within a team of business school students working on their capstone project. The team encounters significant challenges due to one member, Zain's disruptive and uncooperative behavior. As the case unfolds, students explore the group's attempts to address the situation and the escalating tension arising from Zain's actions. The group grapples with whether to report Zain's behavior to their supervisor or ignore it, with 70% of the project completed and no mid-peer evaluation. Through this case, students are encouraged to analyze the group dynamics at play, evaluate the effectiveness of various conflict resolution approaches, and consider the role of communication in addressing and potentially mitigating conflict. Furthermore, students will discuss the implications of reporting a team member's behavior to a supervisor. The case features a comprehensive understanding of group work challenges, conflict management, and the importance of effective communication in maintaining positive group dynamics.
Track
Case
Session Number/Theme
Case Study Session
Start Date/Time
30-5-2024 2:00 PM
End Date/Time
30-5-2024 5:00 PM
Location
Faculty Lounge, Aman CED Building
Recommended Citation
Shahid, U., Alvi, S. A., & Ansari, N. A. (2024). Navigating Group Dynamics and Conflict Resolution: The Capstone Project Dilemma. 3rd IBA SBS International Conference 2024. Retrieved from https://ir.iba.edu.pk/sbsic/2024/program/55
COinS
Navigating Group Dynamics and Conflict Resolution: The Capstone Project Dilemma
Faculty Lounge, Aman CED Building
In this case, students examine the complexities of group dynamics and conflict resolution within a team of business school students working on their capstone project. The team encounters significant challenges due to one member, Zain's disruptive and uncooperative behavior. As the case unfolds, students explore the group's attempts to address the situation and the escalating tension arising from Zain's actions. The group grapples with whether to report Zain's behavior to their supervisor or ignore it, with 70% of the project completed and no mid-peer evaluation. Through this case, students are encouraged to analyze the group dynamics at play, evaluate the effectiveness of various conflict resolution approaches, and consider the role of communication in addressing and potentially mitigating conflict. Furthermore, students will discuss the implications of reporting a team member's behavior to a supervisor. The case features a comprehensive understanding of group work challenges, conflict management, and the importance of effective communication in maintaining positive group dynamics.
