Performance and critical review of PTCL after privatization
Master of Business Administration Executive
Faculty / School
Faculty of Business Administration (FBA)
Year of Award
MBA Executive Research Project
Telecommunication, Communication Technology, Economy -- Pakistan
This report aims at identifying the overall organizational performance of PTCL after its privatization and pin-point areas fro improvement. It takes a critical review regarding employee motivation and customer satisfaction, with a keen eye on the financial progress. This study will also identify whether the performance of PTCL has improved after privatization or not. This report hols immense significance for the students with finance and HR as their majors because it will give them a clear understanding of organizational behavior and financial performance of a telecom giant in the country. Program: EMBA Photocopying is prohibited. To be used within library premises Methodology: Both qualitative and quantitative method is used to gather data. Qualitative method includes interviews with both internal as well as external customer. Whereas, quantitative method includes three questionnaires designed for separate stakeholders of PTCL.
Ghias, M. A. (2020). Performance and critical review of PTCL after privatization (Unpublished graduate research project). Institute of Business Administration, Pakistan. Retrieved from https://ir.iba.edu.pk/research-projects-emba/439
The full text of this document is only accessible to authorized users.