Asad Ali


Master of Business Administration Executive

Faculty / School

Faculty of Business Administration (FBA)

Year of Award


Project Type

MBA Executive Research Project

Access Type

Restricted Access

Executive Summary

This research is aimed at gauging the level of job satisfaction in public sector organizations and evaluating different facets of a job tliat significantly influence job satisfaction. Quantitative as well as qualitative approaches are used in this dissertation. Primary data (sample size 250) is collected from the employees of five public sector organizations and analyzed quantitatively (i.e. % analysis) on MS Excel. The analysis reveals that only 30% employees are "satisfied" with their jobs whereas the rest either fall in the category of "neither satisfied nor dissatisfied" or "dissatisfied". Ironically^ no one is found "highly satisfied" with his/her job in the survey. The significant majority is found disillusioned with extrinsic Rewardand organizational culture but satisfied with intrinsic reward, work-itself and workplace relations. The subsequent qualitative analysis i.e. a Focus Group Study, carried out for acquiring further insight into the situation, endorses that Reward is not desirable in government departments causing dissatisfaction among employees. It also reinforces that government organizations have failed in building an organizational culture — inclusive of an opportunity for all — which is important for an organization to achieve excellence and high performance.



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