Nasir, Ayyaz

Degree

Master of Business Administration Executive

Faculty / School

Faculty of Business Administration (FBA)

Year of Award

2017

Project Type

MBA Executive Research Project

Access Type

Restricted Access

Keywords

Job satisfaction

Executive Summary

In this research, an effort has been made to examine the impact of training on job satisfaction, performance and work motivation in Pakistan Army. It is an established fact that no outfit can flourish without efficient management of all resources available at its disposal. Out of all, training of human pivotal importance in achievement of all stipulated organization goals and strategic objectives. The capable managers of successful organization always motivate and invigorate their subordinates / workers. These managers do not think themselves bosses rather acts as coaches with the aim to improve staff performance. They impart requisite training to staff, help employee to prosper in their careers by proper guidance to achieve their best.

Battle is a harrowing business, in addition to physical risks of death or injury, the soldier is subjected to intense psychological pressure generated by exhaustion, fatigue, noise, worries about family and friends and the sight of colleagues being killed and wounded. Men are not brave by nature, good training and fighting spirit enable the soldier to meet the stresses of battle. Relevant material and previous studies show that even though Pakistan Army follows a well described training philosophy, but it is still believed that few improvements are urgently needed. It is believed that no study has been carried out in Pakistan Army to quantify the impact of training on job satisfaction, motivation and job performance of personnel of Pakistan Army. Aim of this study is to examine connection between training and its result in shape of employee’s commitment, confidence, job satisfaction and performance in Pakistan Army. This study also encompasses the importance of technological advancement in Pakistan Army, causes of lack of technological expertise and way forward to address the existing weaknesses. Moreover this study is also carried out to identify the short falls in existing training regime and recommend measures to further improve it.

This research is based on a combination of quantitative and qualitative tools like questionnaires and group discussion. The questions included impact of training on job satisfaction, motivation and performance in Pakistan Army, whereas group discussion included interaction with senior leadership of AAD, responsible for training of their outfit. Primary target audience included officers, JCOs and soldiers of Regimental Centres of Pakistan Army, various training institutes / colleges and Army formations / Units.

The research hypothesis is based on the assumption that there is a direct relationship between training with job satisfaction, motivation and performance in Pakistan Army. Data was then analysed through statistical means, using Excel and SPSS. The questionnaire was found reliable and most of the statistics were significant enough to carry out further probe.

Major problem areas identified were shortfall in existing manual of Qualifications (MOQ), absence of middle tier training for all ranks up to rank of JCOs, shortage of training aids including simulators, no weightage of simulator proficiency towards promotion of individual and capacity issues with existing battle schools.

Response options included some short term measures and few long term measures which can address the existing shortfalls. The model may subsequently be adopted by other arms of Pakistan Army depending upon their environments and roles/objectives.

Pages

IX, 87

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