Center for Executive Education (CEE)


Post Graduate Diploma in Healthcare Management


Dr. Hasan Danish

Project Type

PGD Project Report

Executive Summary

An important marker of quality of care is a good interpersonal relationship between a patient and a provider, characterized by mutual respect, openness and a balance in decision-making in their respective roles. Gender stereotypes influence patient perceptions is significant. The tenacity of patients to express a preference for dentists of a particular gender indicates the need for further exploration of the extent of the gender stereotypes of patients, as it will give dentists insight into how they could fulfill or counter patient’s expectations. Results of this cross-sectional study revealed that though many traits were distributed among all the options. Yet there is some evidence that certain qualities were still associated with specific gender for example female dentists were found to have more empathy-related traits that involved patient’s satisfaction like sharing dental fears & doubts, about general health and well being and showing sensitive and caring nature while male dentists were considered to have more expertise and technically skilled thus can carry out dental treatment successfully due to muscular requiring reasons. As an outcome of this study, it can help in improving the dentist-patient relationship and counter the lacking of each gender.

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