Quality management in Pakistan's knitwear industry

Author Affiliation

Mahnaz Fatima is Associate Professor at Institute of Business Administration (IBA), Karachi

Faculty / School

Faculty of Business Administration (FBA)


Department of Management

Was this content written or created while at IBA?


Document Type


Source Publication

Quality Engineering




Engineering | Industrial Engineering | Manufacturing | Risk Analysis


Although quality is a critical success factor for all types of business, its salience is to be driven home in Pakistan's business environment in general and its export-oriented business segment in Pakistan in particular. As a first part of this effort, we chose to study quality management in Pakistan's knitwear industry, whose combined share with readymade garments in Pakistan's total exports rose to 16.7% by 1997/ 1998. We mailed a postal self-completion questionnaire to 59 members of the Pakistan Knitwear and Sweaters Exporters Association. The response rate was 29%. It was found that Pakistan's knitwear industry was in various stages of development in quality management, with greater concentration in the quality inspection mode. Although there are attempts to graduate to quality assurance and beyond, it was found that considerable distance has yet to be traversed before Pakistan's knitwear industry acquires a quality philosophy as a part of its overall business approach industry wide. As part of a statistical test, however, advanced quality management concepts were found applicable in Pakistan, although the application is currently limited. These concepts must gain in popularity.

Indexing Information

HJRS - W Category, Scopus, Web of Science - Science Citation Index Expanded (SCI)

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Impact Factor: 2.128

Publication Status